Uber now in Dar es Salaam...

Following the success of Uber in many other cities, Uber is excited to launch its ride-sharing platform to the people of Dar es Salaam.

Uber’s innovative platform connects drivers with riders in real time, at the touch of a button. Whether you’re a local heading out with friends, in the city on business or exploring its tourist sites, Uber provides an affordable, safe and reliable way to get across the city.

Dar es Salaam’s exciting, rapidly growing market makes it a perfect fit for Uber. The World Bank states that Tanzania’s GDP growth rate is estimated at 6.8% for 2017 and the country is maintaining a low rate of inflation. Businesses are flourishing, with sectors such as transport, construction and financial services booming.

Alon Lits General Manager for Uber Sub-Saharan Africa said: “We are proud to launch Uber in Tanzania at such an exciting point in its growing economy. As the infrastructure of Dar es Salaam rapidly urbanises, so the demand for affordable, easy and flexible transport grows.”

He added, “We have set the standard for connecting people to world-class transport, moving millions of global citizens every day through our offering of affordable and reliable rides at the touch of a button. Our service complements existing transport options, so we can all work together to reduce traffic congestion and the environmental impact of transport in the city.”

• Uber helps people get a ride at the push of a button - there’s no waiting on the street or walking through unfamiliar neighbourhoods to find a bus. It’s the most convenient way to get a safe, reliable and affordable ride.
• No more street hails or waiting outside to find a ride. You can start the Uber app from anywhere and wait safely for your car to arrive. That means no standing on the street to hail a cab or struggling to find the nearest bus stop late at night.
• Trips are no longer anonymous. When a driver accepts your request, you see his or her first name, photo, and license plate number. You can also check whether others have had a good experience with him or her. In addition, the driver can see your first name and rating. You can contact the driver—and vice versa— through the app if there is any confusion around pick-up details. 
• Share your ETA and location. You can easily share your ride details, including the specific route and estimated time of arrival, with friends or family for extra peace of mind. They’ll receive a link where they can see in real time the name and photo of the driver, their vehicle, and where you are on the map until you arrive at your destination - and they can do all of this without having to download the Uber app themselves.
• Feedback and ratings after every trip. After every ride, you and your drivers need to rate each other and provide feedback. Our safety team reviews this information and investigates any issues.
• 24/7 Support. If something happens in a car, whether it’s a traffic accident or altercation between you and your driver, our customer support staff are ready to respond to any issues 24 hours a day, seven days a week.
• Rapid Response. We have a dedicated Incident Response Team to answer any more urgent issues. If we receive a report that a driver or rider has acted dangerously or inappropriately, we suspend their account, preventing him or her from accessing the platform while we investigate.
• Always on the map. Accountability is one of the things that makes riders feel safe in an Uber. We use GPS to keep a record of where a driver goes during the ride, allowing us to verify that the most efficient routes are being used, which creates accountability and a strong incentive for good behaviour.
• Working with law enforcement. In cases where law enforcement provides us with valid legal process, we work to get them the facts, for example by providing trip logs. Again, transparency and accountability are at the heart of the Uber experience.
• Pre-screening drivers. All drivers must undergo a screening process before they can use the Uber app.

Alon Lits added: “Uber is part of a broader global evolution in transportation. Dar es Salaam is a vibrant, thriving city with a growing youthful labour force that is ready to welcome and support our service. Together, in partnership with the current transport system in Dar es Salaam, we will shape the future of urban travel to benefit passengers, drivers and the environment. We are so excited to be launching here.”

Uber is celebrating its launch in Dar es Salaam by providing free rides. Tanzanians can try out the new service by accessing their complimentary rides on the Uber app. [via biztechafrica.com]

Alon Lits Meneja wa Uber Sub Saharan Afrika akizungumza mbele ya waandishi wa habari wakati alipotambulisha huduma mpya ya usafiri jijini Dar es salaam leo kwenye hoteli ya Serena jijini Dar es Salaam.

Dar es Salaam linakuwa jiji la 475 kujiunga na mtandao unaokuwa wa Uber duniani. Kwa uzinduzi wa Uber, jukwaa la ubunifu wa kiteknolojia, Dar es Salaam inaungana na orodha ya vituo maarufu vya usafiri barani Afrika. Kufuatia mafanikio ya Uber katika nchi nyingi, Uber inayo furaha kuzindua jukwa la ushirika la abiria kwa watu wa Dar es Salaam.

Uber Dar es Salaam

Jukwaa la mtandao wa ubunifu la Uber, huwaunganisha madereva na wasafiri kwa muda muafaka, kwa kubonyeza tu kitufe. Au ukiwa unatoka na marafiki kwenda mjini kibiashara, au kuangalia vivutio vya kitalii, Uber hutoa njia rahisi yenye unafuu kufika kila mahali.

Dar es Salaam Jiji linalokua kwa kasi kibiashara, linafanya iwe ni mahali sahihi kwa Uber. Taarifa za Benki ya Dunia zinasema kwamba Pato halisi la Tanzania (GDP) linakadiriwa kuwa 6.8% kwa mwaka 2017 na nchi imeweza kuhimili mfumuko wa bei. Biashara zinakua kwa kasi katika sekta za usafiri, ujenzi na fedha.

Meneja wa Uber Kusini mwa Sahara, Alon Lits anasema:

“Tunajivunia kuzindua Uber nchini Tanzania katika muda ambao uchumi wake unakua. Wakati miundo mbinu ya Dar es Salaam ikiwezeshwa kuwa ya viwanda, hivyo huongezeka kwa mahitaji ya usafiri nafuu, rahisi na wa kuaminika.”

Akaongeza,

“Tumeweka viwango vya kuunganisha watu katika usafiri wenye kiwango cha juu duniani, kusafirisha mamilioni ya watu duniani kote kila siku kupitia huduma zetu za usafiri nafuu na za kuaminika kwa kubonyeza kitufe tu. Huduma zetu zinaenda sambamba na aina za usafiri uliopo, hivyo wote tunaweza kufanya kazi pamoja kupunguza foleni barabarani na kuboresha mazingira ya usafiri katika jiji.

Kwa nini Uber?

Uber husaidia watu kupata usafiri kwa kubonyeza tu kitufe-hakuna kusubiri barabarani au kutembea maeneo jirani usiyoyajua kwa ajili kutafuta basi. Ni njia bora na karibu zaidi kupata usafiri salama, nafuu na wa kuaminika.

Kabla ya kuingia ndani ya gari

• Hakuna haja kusimamisha gari mtaani au kuwa nje kusubiri usafiri. Kwa usalama zaidi utaweza kutumia App ya Uber mahali ulipo ukisubiri gari ifike. Hii ikimaanisha hakuna haja ya kusimama barabarani kusubiri taksi au kuhangaika kutafuta kituo cha basi kilicho karibu muda wa usiku. 
• Safari hazina kificho. Mara dereva anapokubali ombia lako, unaona jina lake la kwanza, picha na namba ya gari yake. Pia unaweza kuangalia kama kuna abiria wengine waliofurahia huduma yake. Kwa kuongezea, dereva anaweza kuona jina lako la kwanza na alama ulizompa. Unaweza kuwasiliana na dereva, naye pia akawasiliana nawe-kupitia hii App kama kuna mkanganyiko wowote kuhusu muda wa kukuchukua. 

Wakati wa Safari

• Julisha mahali ulipo. Unaweza kuwajulisha ndugu na marafiki zako kwa furaha zaidi juu ya mipango ya safari yako kwa urahisi, ikiwa ni pamoja na mahali ulipo, na muda unaotarajia kuwasili. Watapokea linki ambapo wataweza kuona muda kamili, jina na picha ya dereva, gari lake na mahali ulipo katika ramani hadi utakapowasili na wanaweza kufanya haya yote bila haja ya kupakua App ya Uber wao wenyewe. 

Baada ya Safari

• Fanya mrejesho na toa alama kila baada ya safari. Baada ya kila safari, wewe na dereva wako mnahitaji kupeana alama na kufanya mrejesho. Timu yetu ya usalama hupitia taarifa hizi na kufanya uchunguzi juu ya kila jambo. 
• Msaada masaa 24 kwa wiki. Endapo jambo litatokea ndani ya gari, kama ni ajali ya barabarani au kutoelewana kati yako na dereva, mfanyakazi wetu wa huduma kwa wateja yupo tayari kukusaidia kwa suala lolote masaa 24 kwa wiki. 
• Msaada wa Haraka. Tuna timu mahiri inayoshughulika na matukio kujibu suala lolote linalohitaji ufumbuzi wa haraka. Tukipokea taarifa kuwa dereva au abiria amesababisha tukio la hatari au hayupo njia sahihi, tunafunga akaunti zao na kumzuia asiweze tena kuingia katika jukwaa la Uber wakati tukifanya uchunguzi.

Nyuma ya Pazia

• Muda wote kwenye ramani. Kukubali kuwajibika ni moja ya mambo yanayofanya wasafiri kujisikia wako salama ndani ya Uber. Tunatumia teknolojia ya mawasiliano ya GPS kuweka taarifa za mahali madereva wanakotakiwa kwenda wakati wa safari, ili kutuwezesha kuthibitisha njia zinazotumika ni bora, kitu kichanachojenga uwajibikaji na ushawishi mkubwa kwa utendaji mzuri. 
• Utendaji na mamlaka za sheria. Endapo mamlaka za kisheria zinatupa taratibu za kisheria, tunatafanya kazi kutafuta vielelezo, mfano kwa kutoa taarifa za safari. Hata hivyo uwazi na uwajibikaji upo katikati ya mafanikio ya Uber. 
• Upimwaji wa madereva. Madereva wote lazma awapitie mchakato wa upimwaji kabla ya kuanza kutumia App ya Uber

Alon Lits ameongeza:

“Uber ni sehemu ya mageuzi makubwa duniani katika Nyanja ya usafirishaji. Dar es Salaam ipo juu, inazizima, mji unaokuwa ukiwa na vijana mahiri wenye nguvu ya kufanya kazi ambao wapo tayari kutukaribisha na kusapoti huduma yetu. Pamoja, kwa ushirikiano na mipango ya usafiri iliyopo jijini Dar es Salaam tunaweza kubadilisha sura ya usaifiri wa mjini kunufaisha abiria. Tuna furaha isiyo na kifani kwa uzinduzi huu.”

Uber inasherehekea uzinduzi mjini Accra kwa kutoa huduma ya bure ya usafiri. Waghana wanaweza kujaribu huduma mpya kwa kupata huduma ya bure kwa kuingia kwenye App ya Uber.
MAKUBALIANO (vigezo kwa usafiri wa bure) 

• Ni lazima upakue App ya Uber na weka kificho cha promosheni MoveTanzania ili upokee usafiri wa bure 
• Usafiri wa bure utapatikana kutoka Alhamisi Juni 16 saa 6 mchana mpaka Jumapili Juni 19 katikati ya usiku. 
• Watumiaji watapata usafiri wa bure kwa safari sita tu na kila safari isizidi kiasi cha shs 12,000 
• Usafiri wa bure utapatikana tu kwa safari zinazoanzia na kuishia maeneo ya Dar es Salaam yaliyopangwa.

Baadhi ya watendaji wa Kampuni ya Uber Ulaya na Afrika ikiwemo Tanzania wakiwa katika mkutano huo.
Baadhi ya waandishi wa habari wakifuatilia maelezo ya Alon Lits katika mkutano huo.
Kuhusu Uber

Uber ni kampuni ya teknolojia inayowaunganisha wasafiri na madereva kwa kiasi cha kubonyeza kitufe. Hupatikana kwenye miji 475 katika nchi 73, jukwaa la Uber hujumuisha jinsi dunia inavyokwenda. Malengo ya Aber ni kubadilisha mtazamo wa watu jinsi wanavyokwenda duniani, kufanya kazi na kuishi. Inajihusisha kubadilisha jinsi watu wanavyoungana na familia zao, hivyo huleta uaminifu na ukaribu kwa kutoa nafasi katika mipango ya usafiri.

 

chanzo:wavuti.com